When You Don’t Want to Honor Your Warranties,
Put an illegible CAPTCHA on the support page:
Yes, spammers are so going to write bots to automate warranty checking, and this just has to be stopped.
In fact, it’s even worse than that. On the very next page, I have to type in the model and part number again, and solve another CAPTCHA.
Doesn’t really matter, I suppose. After the failure of the Maxtor OneTouch 4 I just bought a couple of months ago, it’s not like I was going to buy another Maxtor drive anyway.
January 9th, 2009 at 12:12 PM
reCAPTCHAs actually do serve a public purpose, and if you find one illegible, click the reload button on the CAPTCHA to get a new pair of words. I have no idea why Seagate thinks one is necessary here, though.